Order support
Shipping policy
How online Clean AF orders are prepared, handed to the carrier, and supported after shipment.
Last updated August 20, 2026.
Where we ship
Clean AF currently ships online orders within the contiguous 48 United States.
Shipping options, prices, and carrier estimates are shown at checkout for the delivery address entered.
Processing and delivery
Orders are prepared for shipment within 2–3 business days. Business days exclude weekends and carrier holidays.
- Delivery estimates shown at checkout begin after the carrier accepts the parcel.
- Carrier delays after acceptance are outside Clean AF's direct control.
- Tracking is sent using the contact information supplied at checkout.
Check the delivery address
Customers are responsible for entering a complete, deliverable address at checkout. Contact Clean AF as soon as possible if an order contains an address error. A change cannot be guaranteed after fulfillment begins or a shipping label is purchased.
Damage, leaks, or delivery problems
Report a damaged, leaking, incorrect, missing, or undelivered order within 48 hours of delivery. Keep the product, carton, protective packaging, shipping label, and visible lot code while the claim is reviewed.
Do not mail a chemical product back without authorization. See the full return and order-problem policy.
Shipping support
Have the Shopify order number and delivery address ready when contacting Clean AF.